Returns & Exchanges
At Temperley, we want you to be completely satisfied with your purchase; therefore, we offer a 14-day window for returns on all full-priced items in their original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and authenticity cards are included inside the box.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous delivery markings.
- 4.Drop Off or Collection
Hand your package to the designated courier at a local drop-off point or schedule a complimentary home collection through our logistics partner.