Frequently Asked Questions
Everything you need to know about shopping with Temperley
What is your shipping policy?
We offer standard and express shipping globally. Standard shipping typically takes 3-5 business days within the domestic region, while international delivery times vary by location.
How can I return an item?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase. Use our online portal to generate a return shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Temperley is committed to ethical fashion. We source high-quality, sustainable fabrics and partner with manufacturers who adhere to fair labor practices.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.